Terms and conditions
These terms apply to every order placed with Sunny Distributors, whether online, by phone, WhatsApp or email. By placing an order you agree to them.
How ordering works
- You add items to your cart and submit your order. No payment is taken at this stage.
- We check stock, prices and the delivery fee, and may contact you if anything needs to change.
- We send you an approval with the final total and payment details.
- Once payment is received, we prepare your order for pickup or delivery.
Submitting an order is a request to buy. A contract is only formed when we approve your order and you pay for it.
Prices
All prices are in Fijian dollars (FJD) and include VAT where it applies. Prices on the website can change without notice. The price you pay is the one on your approved order or invoice.
If we notice a pricing mistake, we'll contact you before you pay and you can choose whether to go ahead.
Quotes
A quote is valid for 14 days from the date it's issued. Quotes don't reserve stock, and stock and prices are confirmed again when you place your order.
Stock
Stock levels shown on the website are updated regularly but aren't guaranteed. If an item isn't available once we check your order, we'll let you know and offer an alternative, a later delivery, or remove it from your order.
Payment
We accept bank transfer, M-PAiSA and MyCash. Payment details are sent with your order approval. Please use your order number as the payment reference so we can match it quickly.
Orders are held for a limited time after approval. If payment isn't received, we may cancel the order and release the stock.
Pickup and delivery
You can collect your order from our Nasinu premises or choose delivery at checkout. Delivery fees are shown at checkout or confirmed when we approve your order, particularly for outer islands and large items.
Delivery times are estimates. We'll keep you informed, but we aren't responsible for delays caused by weather, shipping schedules or other things outside our control.
Please check your goods when you receive or collect them. Responsibility for the goods passes to you once they're delivered or collected.
Cancelling an order
You can cancel your order yourself while it's still being reviewed. Once it's been approved, contact us and we'll do our best to help. Orders that have already been dispatched are handled under our returns policy.
Product information
We try to describe and picture every product accurately. Colours on screen can vary, and pictures may be for illustration only. If you need exact specifications, ask us before you order.
Accounts
If you create an account, keep your password private. You're responsible for orders placed from your account.
Liability
We're not responsible for indirect losses, such as loss of business or profit, that result from using our products or from a delay. Nothing in these terms limits your rights under Fijian consumer law.
Changes to these terms
We may update these terms from time to time. The version on this page when you place your order is the one that applies.
Contact
Questions about these terms? Contact us.
Last updated: 24/09/2026